Erin Douglas serves as the Operations Manager at Mueller & Associates. Ms. Douglas started her career in commercial banking at Austin Telco Federal Credit Union, where she held a six-year tenure as an Assistant Branch manager. She then transitioned to the insurance industry where she successfully completed another six-year tenure at State Farm Insurance. Her banking and insurance background allowed her to transition to public accounting and join our firm as an Operations Manager. At Mueller & Associates, Ms. Douglas plays a vital role in the Tax Compliance division, where she manages the challenging workload and volume presented during the two annual tax compliance seasons. In addition, Ms. Douglas is instrumental to our Tax Litigation and Controversy practice, where she strategically supports the team with document processing, follow-up and follow-through communication with the tax authorities, and case submission. Ms. Douglas also provides a supportive role to our Tax Planning and Accounting Services division. Lastly, she is in charge of the firm's overall administrative and clerical activities, directing and coordinating office and facility services, vendor liaison interaction, as well as managing telephone and email communications between the firm, clients, tax authorities, strategic partners, and related parties.
Ms. Douglas holds a Bachelor Degree of Business Administration (BBA) from Texas State University.